Legal Documents

Tv999 Terms and Conditions — Know Before You Play

Please read these Terms and Conditions carefully before using the tv999 platform. Everything from account registration to withdrawals is clearly outlined here.

Last Updated: January 2026

Terms & Conditions Key Highlights

A quick overview of the main sections of the tv999 Terms and Conditions.

Account Register
You must be at least 18 years old to register on tv999. Only one account is permitted per person. Accounts registered with false information may be permanently closed.
Deposits & Withdrawals
The minimum deposit is BDT 500 and the minimum withdrawal is BDT 500. Withdrawal requests are typically processed within 15–30 minutes. Deposits and withdrawals must be made using the same payment method.
Bonuses & Promotions
Every bonus comes with specific wagering requirements. Bonus funds cannot be withdrawn directly — they must be wagered a set number of times before a withdrawal is possible.
Security & Verification
KYC verification may be required before processing large withdrawals. A copy of your National ID or passport may be requested. This is done solely to protect the security of our members.
Gaming Rules
All games on tv999 are operated under a fair play policy. Any evidence of bots, automation, or cheating will result in permanent account closure.
Responsible Gaming
tv999 takes responsible gaming very seriously. Set your own budget and stick to it. If you need help, reach out to our support team at any time.

By using the tv999 platform, you are deemed to have read, understood, and accepted all of the following Terms and Conditions. If you have any doubts, please contact our support team before you start.
1. General Terms & Conditions

Tv999 is an international online gaming and Sports Betting platform. These Terms and Conditions constitute a legally binding agreement between tv999 and its members. By using any tv999 service, you confirm that you have fully read and accepted these Terms and Conditions.

Tv999 services are for personal entertainment purposes only. Use for commercial purposes or on behalf of a third party is strictly prohibited. tv999 reserves the right to update these Terms and Conditions at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

Every member is responsible for reading these Terms and Conditions. Claiming ignorance will not be accepted as an excuse. tv999 is committed to transparency, which is why all rules are presented in plain, easy-to-understand language.

tv999 services are exclusively for individuals aged 18 and above. Account registration by minors is strictly prohibited.
2. Account Registration & Usage

You must provide accurate and truthful information when registering on tv999. Your name, mobile number, and date of birth must all be genuine. If false information is used, tv999 may close the account and forfeit any remaining balance at any time.

Each person may only create one account. Opening multiple accounts using the same mobile number, the same bank account, or the same device is prohibited. If detected, all associated accounts will be closed.

  • Keep your account password confidential and do not share it with anyone.
  • Your account must not be shared with or used by anyone else.
  • Selling or transferring your account to a third party is strictly prohibited.
  • If you notice any unusual activity on your account, contact tv999 support immediately.
  • If your account remains inactive, tv999 may close it without prior notice.

You are solely responsible for the security of your account. tv999 will not be liable for any loss resulting from third-party access.

3. Payments, Deposits & Withdrawals

Tv999 currently supports deposits and withdrawals via Mobile Banking, Nagad, Rocket, and direct bank transfer. Payment methods are subject to change at any time.

  • Minimum deposit: BDT 500
  • Minimum withdrawal: BDT 500
  • Withdrawal processing time: typically 15–30 minutes (1–3 business days for bank transfers)
  • Withdrawals must be made using the same method as the deposit (e.g., if you deposited via Mobile Banking, you must withdraw via Mobile Banking).
  • Transactions using third-party accounts are strictly prohibited

Tv999 may request additional documents to verify suspicious transactions. We remain vigilant against money laundering. Accounts may be temporarily suspended if unusual transactions are identified.

All transactions on tv999 are secured with SSL encryption. Your financial information is never shared with any third party.
4. Bonus & Promotion Terms

Tv999 bonuses and promotional offers are special benefits for members. However, each bonus comes with specific terms attached, and failure to comply may result in the bonus being voided.

  • If the required wagering is not completed after a bonus is activated, withdrawal will not be permitted.
  • The wagering requirement is generally 5–30 times the bonus amount (each offer will specify the exact requirement).
  • The same bonus cannot be claimed more than once.
  • Bonuses are available to eligible members only — once all conditions are met, the bonus will be credited automatically.
  • Tv999 reserves the right to modify, cancel, or reintroduce any bonus offer at any time.
  • If bonus abuse is detected — such as arbitrage betting or use of bots — the bonus and any associated winnings will be forfeited.

Full terms for each bonus are available on the relevant offer page. Please read all conditions carefully before claiming any offer.

5. Sports Betting Rules

Before placing Sports Betting on tv999, please read the specific rules for each event. General betting rules are listed below:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a match or event is cancelled, all bets placed on it will be refunded.
  • Odds may change during live betting — the odds at the time your bet is placed are final.
  • If a bet fails to process due to a technical issue, tv999 may declare that bet void.
  • A maximum bet limit applies per event, and this limit varies by event.
  • Match fixing or placing bets based on insider information is strictly prohibited.

Tv999 reserves the right to review the outcome of any bet. Payments may be withheld if irregular betting patterns are detected.

6. Casino & Game Rules

All games in the tv999 casino section are operated by licensed third-party game providers. Each game has its own rules, which are available within the game interface.

  • All game outcomes are determined by an RNG (Random Number Generator) — completely fair and unbiased.
  • If your connection drops during a game, your progress will be saved and you can continue once you reconnect.
  • The dealer's decision is final in Live Casino.
  • If a progressive jackpot is won, payment will be processed after verification.
  • Using bots or automated software to play games is strictly prohibited.

If a technical error occurs during a game, tv999 may void that game round and refund the bet amount.

7. KYC Identity Verification

Tv999 follows a KYC (Know Your Customer) verification process to ensure financial security and prevent fraud. KYC verification may be required in the following situations:

  • When a single withdrawal is BDT 50,000 or more.
  • When total monthly withdrawals exceed a set limit.
  • Unusual activity is suspected on the account.
  • At the time of your first withdrawal (in certain cases).

KYC verification may require a clear photo of your National ID (NID), passport, or driving license. Verification is completed within 48 hours of document submission.

All documents collected for KYC are strictly confidential and used solely for verification purposes. They are never shared with any third party.
8. Security & Privacy

Tv999 uses the highest level of technology to protect members' personal information and financial data. Our full privacy policy Here will be available.

  • All data is stored with AES-256 encryption.
  • Payment information is never stored on tv999's servers.
  • Accounts are automatically locked upon detection of suspicious login attempts.
  • We strongly recommend keeping Two-Factor Authentication (2FA) enabled at all times.

If you notice any unexpected activity on your account, contact our support team right away. Acting quickly is essential — prompt action is the most effective response.

9. Responsible Gaming

Tv999 believes gaming is purely for entertainment. We encourage members to play within their limits and are always ready to help when needed.

  • Set a budget for yourself and stick to it.
  • Do not think of gaming as a source of income — it is entertainment.
  • Avoid chasing losses by placing repeated bets in hopes of winning back money.
  • Do not play while under emotional stress or the influence of substances.
  • You can suspend your account temporarily or permanently at any time if you feel the need to.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

Gaming addiction is a mental health issue. If you need support, please contact the tv999 support team.
10. Account Cancellation & Suspension

Tv999 reserves the right to temporarily or permanently suspend any account at any time for the following reasons:

  • Violation of our Terms & Conditions.
  • Registering with false or inaccurate information.
  • Evidence of multiple account usage is found.
  • Attempting to abuse bonuses or engage in fraudulent activity.
  • Suspicion of money laundering or any other illegal activity.
  • Extended account inactivity.

Tv999 will generally notify members via email or platform notification before closing an account. However, in cases of serious violations, the account may be closed without prior notice.

Upon account closure, any remaining balance (provided no rules have been violated) will be refunded. Bonus funds or amounts linked to rule violations will not be returned.

11. Dispute Resolution

If you have any concerns about a tv999 decision or transaction, please contact our support team. We are committed to resolving member issues promptly.

  • Complaint submission deadline: within 7 days of the incident.
  • Our support team will provide an initial response within 48 hours.
  • Complex matters may take up to 14 business days to resolve.
  • The decision of tv999 shall be considered final and binding.
tv999 live chat support is available 24/7 for any issues you encounter. We're always here for you.
12. Changes to Terms & Conditions

Tv999 reserves the right to update these Terms and Conditions, in part or in full, at any time. Members will be notified via email or platform notification before any changes take effect.

Continued use of the platform after updated Terms & Conditions have been published will be considered acceptance of the new terms. We recommend checking this page regularly.

Last Updated: January 2026. For any questions, please contact our support team.


Terms & Conditions FAQ

You must be at least 18 years old to open an account on tv999. Account registration by minors is strictly prohibited. An NID or passport may be requested at any time to verify age.

No. tv999 allows only one account per person. Any attempt to create multiple accounts using the same mobile number, device, or bank account will result in all associated accounts being permanently closed.

Say you receive a BDT 1,000 bonus with a 10x wagering requirement — you'll need to place a total of BDT 10,000 in bets before you can withdraw the bonus amount. Each offer has its own wagering conditions, which are listed separately.

Withdrawals via Mobile Banking, Nagad, and Rocket are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Additional time may be required if KYC verification is needed.

If an account is closed for reasons other than a rules violation, the remaining real-money balance will be returned. However, bonus funds or any amounts linked to a violation will not be refunded.

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